CompTIA Managed Services Trustmark™ signifies commitment to industry best practices
Morgantown, WV | April 16, 2021 – IT Mindshare announced today it has received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.
“Earning this credential identifies IT Mindshare as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA. “This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.”
The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service.
“Our team is honored to be one of only two managed service providers in the state of West Virginia to have earned this credential. It signifies the quality of our services, core values, and commitment of service excellence to our customers,” said Jeremy Harris owner and CEO of IT Mindshare.
To earn the CompTIA Managed Services Trustmark, IT Mindshare was evaluated on several aspects of their business operations, including organizational structure, technology tools and systems they utilize, standard operating procedures and IT service specific activities. The company also committed to abiding by a code of conduct and provided customer references.
About IT Mindshare
IT Mindshare is a technology firm serving commercial, government, and non-profit organizations with strategic technology consulting and services, cybersecurity consulting and services, and data analytics/business intelligence. IT Mindshare is obsessed with customer satisfaction, productivity, teamwork and improving themselves and the community. Their proven systems and processes allow them to provide excellent service every time while keeping things simple. IT Mindshare is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that was founded in 2012 and named the Veteran-Owned Small Business of the Year in 2019 for the state of West Virginia by the SBA.
CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. Visit http://www.comptia.org/home.aspx or follow CompTIA at http://www.facebook.com/CompTIA and twitter.com/comptia.